How can CSM support your ecommerce business?

In recent years, and especially during the pandemic, e-commerce has taken over. Whether you sell your products through an e-commerce platform or operate with a subscription-based business model, CSM can support your business. This blog outlines just a few of the ways CSM can support your business. 

Customer service

One of the many benefits that come with choosing CSM is our high level of customer service. We have a number of branches across England, meaning that you will be working with a team that is local to you rather than someone on the other side of the world. The contact information for all of our branches can be found on the ‘contact us’ page of our website. Furthermore, once you have created your CSM account you can log in to find tracking information for your consignments, as well as a host of other features. 

Integration with major e-commerce platforms 

When sending large quantities of packages it is important to be able to input your date quickly and accurately.Our simple Bulk Important system works directly with some of the largest online retailer sites, including Shopify, Etsy, eBay and Magento. If you’d prefer, our in-house specialist IT team can help you set up an API that links directly to your website or order fulfilment system. Our Bulk Important System will ensure that fulfilling your orders is simple and as stress free as possible.

Trackable service

Our eCommerce service is fully trackable. You can track your consignments through our online portal every step of the way and we are also able to send delivery confirmation via email upon request. We understand how important it is for you to be able to track your goods and keep customers updated with expected delivery dates and times.

Competitive prices

CSM has years of experience in the logistics industry and as a result we can provide our customers with very competitive prices. The standard delivery time frame for our eCommerce service is 3-5 days from collection; we can, however, offer economy delivery rates for deliveries that are less time sensitive. For specific information on prices, volumes and restrictions please contact your local CSM branch. 

Visit our eCommerce page for more information, or contact your local CSM brand to find out how we can support your eCommerce business.

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